Terms of Use

These terms govern your use of arsivkolaj.com.tr and the commissioning of work from Deckle & Pin Collage Atelier. By using the site or placing a commission you agree to them.

About the atelier

Deckle & Pin is a bespoke service, not a shop. We compose one-off archival collages to order; we do not sell stock products, take card payments online, or ship items for immediate purchase. Prices shown on the site are sample rates for 2026 and are confirmed in writing once we have seen your materials.

Commissioning work

A commission begins when we confirm your brief and you accept a written quote. A deposit secures your place on the bench; the balance falls due when you approve the sealed piece for collection or dispatch. Because every piece is unique and built by hand, timelines are estimates and may shift with the complexity of your box — we keep you informed throughout.

Your materials

You confirm that you own, or have permission to use, the photographs, letters and keepsakes you send us, and that composing them into a private commission does not infringe anyone's rights. We treat every original with care, catalogue it on arrival and return it to you on completion, but we cannot accept liability for pre-existing fragility or damage present when materials reach us.

Cancellations and refunds

Our cancellation terms reflect where your piece sits on the bench:

• Before scanning begins — full refund, originals returned.
• After you approve the layout but before sealing — 50% of the package is retained to cover work done.
• After the piece is sealed — the deposit is non-refundable and the finished piece is delivered.
• Illness or force majeure — the timeline is paused with no penalty and the build is rescheduled.

Intellectual property

The composition, layout and photography of the finished piece remain our creative work; you receive the physical piece and a personal right to enjoy and display it. The text, images and design of this website belong to Deckle & Pin and may not be copied or reused without our written permission.

Liability

We take reasonable care in everything we make, but to the extent permitted by law our liability for any single commission is limited to the amount you paid for it. Nothing in these terms excludes liability that cannot lawfully be excluded.

Governing law

These terms are governed by the laws of the Republic of Türkiye, and any dispute falls under the jurisdiction of the İstanbul courts. For any question, write to hello@arsivkolaj.com.tr.